Powering local service delivery and community engagement
Transform community engagement and service delivery with Paragon’s leading-edge engagement solutions.
Facing ongoing funding pressures and growing demand, we know that councils are having to make increasingly difficult choices when it comes to the effective delivery of public services.
Our secure and scalable solutions are built to improve engagement between local authorities and the communities they serve, while easing cost pressures and improving service delivery.
Reduce cost
Our communication solutions deliver streamlined processes for improved operational efficiency, reduced maintenance expenses, and long-term return on investment.
Enhance patient experience
Thanks to tailored, timely and personalised communications, our solutions are designed to increase citizen engagement and achieve faster response times, enhance coordination across local authority bodies, and deliver positive community outcomes.
Maintain security and compliance
We’re committed to data security and are ISO 27001, Cyber Essentials and ISO 9001 compliant. Meeting all local government data protection standards, our encryption and secure communication protocols protect the personal information of the communities you serve.
Secure messaging features enable collaboration between different branches of local government, all while maintaining compliance with data sharing regulations.
We are also members of the Crown Commercial Service’s agreed framework vendors, supplying services and products across the RM 6017: Postal Services and Solutions and RM 6280: Postal Goods, Services and Solutions frameworks.
Built-in customisation and scalability
We tailor our solutions to the unique requirements of every local authority. And, because we know a one-size-fits-all approach doesn’t meet the diverse needs and challenges facing councils across the country, our scalable services are built to accommodate change and your unique requirements.
Our solutions are also compatible with other government IT systems, and to minimise disruption during implementation, they’re built for seamless integration with existing legacy platforms.
Benefit from training and support
Our comprehensive training programmes ensure the smooth adoption of new communication technologies. Regular support, troubleshooting, optimisation and check-ins help to maintain performance.
